The Importance of Client Reengagement
Think. Code. Go. ® makes it a priority to learn about a company’s customer base and user experience to ensure the products it helps build and deploy are well researched and supported with evidence. This understanding of a company’s goals, wants, and needs are why Think. Code. Go. has an 85% client re-engagement rate!
Orange Tree, which is an employment screening service is a great example of client re-engagement because Think. Code. Go. helped build and develop two products for Orange Tree, Build Your Own Solution and Candidate Connect.
Build Your Own Solution, an industry first pricing estimator, builds custom background screening packages for HR professionals while educating about risk mitigation during the hiring process.
Candidate Connect, another product KRUTSCH developed for Orange Tree is a mobile first web app that imparts a feeling of control to the job applicant during the screening process. It was obvious that phone intensive queries take an enormous amount of time. KRUTSCH, recognizing this, created millions of unique logins for Candidate Connect to reduce the anxiety and burden surrounding the customer service process.
End Note
Think. Code. Go. is proud of its high client re-engagement rate and passionate about giving a client’s product the hard work, strategy and support it needs to win on any platform.
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Ken Krutsch is Founder & President of Think. Code. Go. ®, the design studio within KRUTSCH. From concept to delivery, Think. Code. Go. specializes in designing consumer-facing apps and mini sites. We generate and execute ideas, finding opportunities for our clients to innovate. Because solving the right problem builds careers, organizations, and professional relationships.
